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The Lytms Index· Customer success platformsUS region · updated Aug 18, 2026
The Lytms Index / Customer success platforms / Hubspot CRM

Hubspot CRM

hubspot.com

Where go-to-marketteams go to - grow - scale - close - retain - grow — their own homepage · captured Aug 14, 2026

Lytms Market Score · 0-100
69
#3 of 17 in customer success platforms.
No movement reading yet — that needs two comparable dated captures. · updated Aug 18, 2026

Where it stands

One line per signal, each the plain market fact behind the reading — never our number, and never a count of what we checked.

AI answersnamed by Claude, Gemini, Google's AI Mode and Google's AI Overview
Search resultsnot in the top results where buyers search
Buyer demand368,000 searches a month by name
Additional notable tools include Churnkey, Custify, and Planhat, as well as CRM-native tools like Salesforce Einstein and HubSpot that connect commercial signals such as renewal timing, deal slippage, and payment issues to revenue outcomes.
Claude · Aug 18, 2026 · asked what to use for customer success platforms

What it publishes about price

Freemium plus three paid tiers (Starter, Professional, Enterprise) with monthly/annual toggle and custom pricing.

read from their own pricing page · captured Aug 14, 2026 · 3 paid tiers listed · has a free tier

Compared with

Cite this

Free to quote, with attribution. Add your own accessed date if your style needs one — the date below is when we measured, which is the one that decides whether a number is still current.

The Lytms Index. "Hubspot CRM — how the market rates it." Lytms AI. Measured Aug 18, 2026. https://lytms.ai/best/customer-success-platforms/hubspot-crm

The Lytms Market Score reads how strongly the market steers a buyer toward a product. It is not a judgement of product quality, and we never claim revenue, share, usage or churn. About this score →

Is this your product?

See your standing: where Hubspot CRM ranks, what the AI engines say when buyers ask, and which signals are carrying the position. We will walk you through it live.

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