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The Lytms Index· Incident managementUS region · updated Aug 16, 2026
The Lytms Index / Incident management

Which system pages the on-call engineer when production breaks

Summary

As of Aug 16, 2026, the market’s strongest steer is incident.io — followed by Rootly and Opsgenie.

The engines name 7 of the 21 products measured here — the other 14 are never mentioned in an answer.

incident.io is also the most searched for by name on this board.

21 products scored · scores are 0-100 · measured continuously · updated Aug 16, 2026 · about this score
Rank 1 · the market’s pick
incident.ioincident.io98

With great product, comes great reliability — their words · Aug 14, 2026

named by Claude, Gemini, Google's AI Mode and Google's AI Overview · ranks #8 where buyers search · 515,140 searches a month by name

The rest of the board, ranked by what the market says — every score’s receipts one click away.

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Density
2
Rootlyrootly.comAI for on-call and incident response.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Claude, Gemini, Google's AI Mode and Google's AI Overview
  • Search resultsranks #7 where buyers search
  • Buyer demand1,900 searches a month by name
85
3
Opsgenieatlassian.comUnleash your teams and their agentsmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Claude, Google's AI Mode and Google's AI Overview
  • Search resultsranks #3 where buyers search
  • Buyer demand0 searches a month by name
77
4
PagerDutypagerduty.comMove fast and MAKE SURE it works.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Claude, Gemini, Google's AI Mode and Google's AI Overview
  • Search resultsnot in the top results where buyers search
  • Buyer demand31,500 searches a month by name
77
5
ServiceNowservicenow.comAI without workflows is just expensive advicemovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Gemini
  • Search resultsnot in the top results where buyers search
  • Buyer demand329,500 searches a month by name
69
6
Better Stackbetterstack.comThe AI SRE observability stackmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Claude, Gemini and Google's AI Mode
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
56
7
All Quietallquiet.appLean Incident Management & On-Callmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnamed by Google's AI Mode
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
53
8
Powerdmspowerdms.commovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand78,600 searches a month by name
49
9
Resolverresolver.comTrusted by our customersmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand22,100 searches a month by name
47
10
xMattersxmatters.comAutomated incident management. Powered by Purpose-built AImovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand3,500 searches a month by name
46
11
Ilertilert.comAI ​investigatesproposesdiagnosesexplains. You make the call.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand880 searches a month by name
43
12
StatusCaststatuscast.comXurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM! Get the full report heremovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand140 searches a month by name
42
13
IReportSourceireportsource.comGive us 30 minutes. We'll save you 25%.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand110 searches a month by name
41
14
Alertopsalertops.comAI-Driven Incident Response. Enterprise Ready.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
15
CoBRAcobrasoftware.comCOBRA is Your Emergency Management Solutionmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
16
Exigenceexigence.iomovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
17
Fiixfiixsoftware.com[Back to homepage [Back to homepagemovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
18
Incident Trackerincident-tracker.comTrack, Manage, and Resolve Incidents Fastermovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
19
Incident Iqincidentiq.comThe leading K–12 software for school district operationsmovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
20
ITOC360itoc360.comAI that knows when humans are needed.movement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34
21
Nogginnoggin.ioIntegrated Resilience Softwaremovement · measures nothing until the next capture
Why it ranks here →
  • AI answersnot named in AI answers
  • Search resultsnot in the top results where buyers search
  • Buyer demand0 searches a month by name
34

What the engines say

Verbatim, from the answers themselves. We quote what an engine said and when it said it — never a paraphrase, and never our summary of it.

Better Stack is the most cost-effective at scale.

Claude on Better Stack · Aug 18, 2026

I don't have access to a current, comprehensive list of incident management tools and their comparative performance for engineering teams, as this is a rapidly evolving area where new tools emerge and existing ones are frequently updated.

Claude on incident.io · Aug 16, 2026

Key features include automated channel creation, AI-powered post-mortems generated from Slack conversations, AI-assisted investigations, and on-call scheduling. * Rootly is best suited for SRE and platform engineering teams that require deep workflow…

Gemini on Rootly · Aug 16, 2026

Engines asked for this category: Claude, Gemini, Google's AI Mode and Google's AI Overview.

Check it yourself

Ask ChatGPT about this market →

You will not get our answer back, and you should not expect to. A single reply varies by the day, the account and the wording; the board is what several engines named across a fixed set of buying questions, recorded over time. What you can check is the part that matters — whether the products we say the engines name are the ones you are shown.

What decides a position

Four signals, chosen because a vendor cannot buy any of them directly. Each is a measurement of what the market does, not of what a company says.

AI answers

What AI engines answer when buyers ask what to use for a job.

Search results

Where the product stands in the search results buyers actually see for the category’s buying queries — including who owns the answer box.

Buyer demand

How many buyers search for the product by name.

Movement

Whether the product is gaining or losing ground against the others in its market, measured between dated captures rather than claimed.

A product is scored on the signals we could actually measure for it, and a signal we could not measure is left out rather than counted as zero. This is not a quality rating and not a recommendation. It measures how present and how well-regarded a product is across public surfaces — a different question from whether it is right for you.

Cite this

Free to quote, with attribution. Add your own accessed date if your style needs one — the date below is when we measured, which is the one that decides whether a number is still current.

The Lytms Index. "Which system pages the on-call engineer when production breaks." Lytms AI. Measured Aug 16, 2026. https://lytms.ai/best/incident-management

Prefer the numbers? Download the incident management board as CSV — every row and every evidence line exactly as shown above, nothing extra.

Markets next to this one

Related because the rosters overlap, which is a fact about the products we track rather than a judgment about the markets. Each row says how much.

Error monitoring

4 of these 21 products also appear on that roster — Better Stack, Confluence and Ilert among them.

Something wrong? Tell us. Nobody pays to be listed here, and claiming a listing never changes a position.