The Lytms Index / Incident management / Rootly vs ServiceNow
Rootly vs ServiceNow
Where each stands across the signals the market leaves in public.
This is a measurement, not a recommendation — neither product “wins” here, because that is not something these signals can decide for you.
Side by side · 0-100
Rootly85
AI answers
named by Claude, Gemini, Google's AI Mode and Google's AI Overviewnamed by GeminiSearch results
ranks #7 where buyers searchnot in the top results where buyers searchBuyer demand
1,900 searches a month by name329,500 searches a month by nameThe square marks the stronger measured side on that signal. Each cell is the plain fact behind the reading, never the number: a reader comparing “named by ChatGPT and Perplexity” against “named by ChatGPT” learns something they can check.
Not measured for either: Movement. We would rather say so than score a gap as a zero.