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Churn rate

Churn has two root causes: product (the customer did not get the value they expected) and fit (the customer was a wrong-fit acquisition who could not get value from any version of the product). The two require different fixes — product improvements for the first, acquisition tightening for the second.

Landing page quality affects fit-churn. A page that promises one outcome and delivers another sets the customer up to churn at the first reality check. A page that names the ICP precisely and shows the proof segment-specifically tends to attract customers who already self-selected for fit.

The diagnostic question is which fraction of your churn is product vs fit. Cohort analysis by acquisition source typically isolates the answer. Pages that drive disproportionate fit-churn are the highest-leverage to rewrite.

How Lytms scores it

Lytms scores the precision of the page's targeting — does the headline name the audience, does the proof match the buyer's job, is the offer credible. Weak scores on these dimensions correlate with fit-churn down the funnel.

See also

See churn rate on your own page.

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